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      CUSTOMER CASE STUDY

      CUSTOMER. Baby Safety Private Limited ; Brands: safeokid
      CASE STUDY NO. IN-CS-202109-007
      BY Khaja Aziz Uddin
      DATE April 12, 2022
      VERSION 1.1
      Company / Brand
      • safeokid
      Introduction / Background
      • Safe-O-Kid is all about letting your baby grow into a healthy and happy child without you having to worry about the physical dangers that surround it inside the house and outside of it. We find ourselves to be the source of trust and reliability for millions of parents across the globe, that use our range of baby safety products.And, that trust is what drives our motivation to keep innovating and coming up with baby safety solutions that allow your baby’s curiosity to flow without putting it in harm’s way!
      Digital Presence (Pre-Eunimart)
      • Amazon india, Flipkart,Meesho,firstcry
      Geographic Presence (Pre-Eunimart)
      • India
      Financials (Pre-Eunimart)
      • Monthly GMV – 400,000 INR
      • Manpower cost – 6 People engaged in the eCommerce business
      • Marketing Investment – 15% Investment
      • # of SKUs – 100 SKU
      Challenges / Issues
      • Lack of understanding for cross border selling
      • No presence in International Marketplaces
      Solutions by Eunimart 
      Onboarding Date
      • January 10 2019
      International Expansion
      • Grew from 4 domestic channels to access 4 International Regions (USA),UAE, SEA, Nepal
      Growth in Marketplaces
      • From 4 to 10 marketplaces.Amazon india, Flipkart,Meesho,firstcry, Amazon USA, Bonanza, Zifiti,Amazon UAE, Shopee SG and Daraz NP
      Omni Channel
      • Ecommerce Marketplaces Integration on Unified Platform for Multichannel Ecommerce Management (Domestic & Crossborder)
      Cataloguing
      • SKU count grew from 100 to 700
      Account Health
      • Improved and maintained Good Account Health ratings in all Marketplaces.
      Branded Tools
      • A+ Content is implemented in Amazon
      • Amazon Brand store to be developed
      Supply Chain & Logistics
      • Managed user shipping (domestic and international) with improved costs
      Inventory Management
      • Achieved Prime status for seller
      • FBA enabled
      • Replicated into 4 warehouses
      Data Science
      • SEO performed
      • Data analysis was performed and pricing recommendations were provided.
      • Customer segmentation and Geographic study to be performed.
      Business Advisory / Expert Guidance
      • Advisory on GTM for Crossborder Selling
      • Cross Border Account Management Consultation
      • Advisory to go for region were demand of the products hight i.e SG and US

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