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      CUSTOMER CASE STUDY

      CUSTOMER. Kalon Agro industries PVT LTD ; Brands: Kalon Agro
      CASE STUDY NO. IN-CS-202109-008
      BY Khaja Aziz Uddin
      DATE December 15, 2021
      VERSION 1.1
      Company / Brand
      • Kalon Agro industries PVT LTD / Kalon Agro
      Introduction / Background
      • Kalon, which is Greek for inner and outer beauty, is all about bringing a sense of equilibrium between body and mind.
      • Evoke a sense of belongingness to our ancient wisdom with a contemporary solution and gain balance with eco system.
      Digital Presence (Pre-Eunimart)
      • Amazon india, Flipkart, Naturesbasket, Snapdeal
      Geographic Presence (Pre-Eunimart)
      • India
      Financials (Pre-Eunimart)
      • Monthly GMV – 200,000 INR
      • Manpower cost – 15 People engaged in the eCommerce business
      • Marketing Investment – 15% Investment
      • # of SKUs – 25 SKU
      Challenges / Issues
      • Lack of understanding for cross border selling
      • No presence in International Marketplaces
      Solutions by Eunimart 
      Onboarding Date
      • August 25 2021
      International Expansion
      • Grew from 4 domestic channels to access 1 International Regions Singapore
      Growth in Marketplaces
      • From 4 to 5 marketplaces Amazon india, Flipkart, Naturesbasket, Snapdeal, Shopee SG
      Omni Channel
      • Ecommerce Marketplaces Integration on Unified Platform for Multichannel Ecommerce Management (Domestic & Crossborder)
      Cataloguing
      • SKU count grew from 25 to 60
      Account Health
      • Improved and maintained Good Account Health ratings in all Marketplaces.
      Branded Tools
      • A+ Content is implemented in Amazon
      • Amazon Brand store to be developed
      Supply Chain & Logistics
      • Managed user shipping (domestic and international) with improved costs
      Inventory Management
      • Achieved Prime status for seller
      • FBA enabled
      • Replicated into 1 warehouses
      Data Science
      • SEO performed
      • Data analysis was performed and pricing recommendations were provided.
      • Customer segmentation and Geographic study to be performed.
      Business Advisory / Expert Guidance
      • Advisory on GTM for Crossborder Selling
      • Cross Border Account Management Consultation
      • Advisory to go for region were demand of the products hight i.e SG and UEA
      • Help category compliances with respect to food products for International selling

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