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      CUSTOMER CASE STUDY

      CUSTOMER. WI Retail
      CASE STUDY NO. IN-CS-202109-002
      BY Khaja Aziz Uddin
      DATE April 12, 2022
      VERSION 1.1
      By using Eunimart’s solutions, WI Retail gained access to international marketplaces, including Malaysia, Singapore and the USA. Eunimart assisted in launching our products in the right market where our products are in great demand, this helped us to increase the sales massively. With Eunimart help WI Retail managed to scale order count to around 300+ after onboarding with Eunimart.

      • Muhammed Azeem Warsi | CEO and Co Founder Brand Panjatan March 2021
      Company / Brand
      • Panjatan
      Introduction / Background
      • Founded in 2012, WI Retail offers accessories for men through its Panjatan brand to add a unique touch of individuality to their style. WI Retail offers the right blend of quality, style and value.
      Digital Presence (Pre-Eunimart)
      • Present on Amazon.in , Flipkart.com
      Geographic Presence (Pre-Eunimart)
      • India
      Financials (Pre-Eunimart)
      • Monthly GMV – 350,000 INR
      • Headcount – 5 FTEs supporting ecommerce operations
      • Marketing costs – Approximately 5% of revenue
      • # of SKUs – 100
      Challenges / Issues
      • Shipping management difficulties harming profitability
      • Struggling to scale in international markets despite domestic success
      • Problems managing inventory, particularly ensuring inventory status updates were accurately maintained across backend systems
      • Manual product listing management was becoming an unsustainable operational load
      Solutions by Eunimart 
      Onboarding Date
      • June 2018
      International Expansion
      • Grew from domestic ecommerce channels to a presence in the USA, UAE, and southeast Asia
      • Leveraging insights powered by Eunimart, identified the right marketplaces to begin scaling internationally and onboarded to Lazada and Shopee
      Channel expansion
      • From 2 to 6 marketplaces: Bonanza, eBay, Zifiti, Amazon.ae, Shopee.sg, Lazada.my
      Omnichannel enablement
      • All ecommerce stores integrated on the Eunimart platform, enabling centralized management and operations
      Product catalog
      • SKU count grew from 100 to 250
      Supply chain & logistics
      • Managed user shipping (domestic and international) with improved costs
      Inventory management
      • Achieved Prime status and enabled FBA on Amazon
      • Onboarded inventory stock to 2 warehouses to enable 2-day delivery in every locale
      Data and analytics
      • SEO analysis performed and optimizations implemented using Eunimart AI
      • Pricing analysis performed with Eunimart AI and pricing recommendations provided.

      *as at March  2022

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